by ACE Secretariat | Mar 26, 2021 | Blog
A focus on public bodies in 2021 Over the last few months we have noted an increased focus from the UK Government and wider groups on Arm’s Length Bodies (ALBs), public bodies that deliver services for government across a wide range of sectors. The increase in...
by ACE Secretariat | Mar 24, 2021 | News
Event Summary Delivering public services through the use of Artificial Intelligence (AI) has clear benefits, as does the increased use of data to inform decision making. These benefits have to be balanced with the recognition that they come with risks and challenges...
by ACE Secretariat | Mar 5, 2021 | News
How do you know what is good for arm’s length bodies? ACE colleagues recently got together to discuss some of the tools, benefits and challenges of measuring customer satisfaction in the context of our ALBs delivering services for the public. Here we share a summary...
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